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    3YR TC BAS DL360 GEN10 SVC PL-96

    HPE Pointnext Tech Care Basic Service - Extended Warranty - 3 Year - Warranty - 9 x 5 x Next Business Day - On-site - Maintenance - Parts & Labor
    1 333,00 $
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    HPE Pointnext Tech Care Basic Service - Extended Warranty - 3 Year - Warranty - 9 x 5 x Next Business Day - On-site - Maintenance - Parts & Labor

    Overview

    HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility."

    Benefits

    Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.

    Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.

    HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care.

    HPE
    9CQ163

    Fiche technique

    Product Type
    Warranty
    Brand Name
    HPE
    Manufacturer Part Number
    HS7V7E
    Manufacturer Website Address
    http://www.hpe.com
    Manufacturer
    Hewlett Packard Enterprise
    Service Type
    Maintenance
    Service Duration
    3 Year
    Service Name
    Pointnext Tech Care Basic Service - Extended Warranty
    Product Supported
    HPE ProLiant DL360 Gen10
    Service Main Type
    Maintenance
    Provided Support
    Knowledge Base Access
    New Releases Update
    Parts Replacement
    Phone Support
    Remote Diagnosis
    Repair
    Visual Remote Guidance
    Web Support
    Service Location
    On-site
    Service Characteristic
    Parts & Labor
    Service Response Time
    Next Business Day - Parts and Labor

    3YR TC BAS DL360 GEN10 SVC...

    1 333,00 $