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    5YR TC CRIT DL560 GEN10 WOV SVC PL-96

    HPE Pointnext Tech Care Critical - 5 Year - Warranty - On-site - Technical
    16 397,00 $
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    HPE Pointnext Tech Care Critical - 5 Year - Warranty - On-site - Technical

    Overview

    HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility. The service provides access to expert technical resources with specialized knowledge in the hardware and or software within the context of the specific workload.

    Benefits

    Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.

    Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.

    HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care.

    HPE
    9CQ320

    Fiche technique

    Product Type
    Warranty
    Brand Name
    HPE
    Manufacturer Part Number
    HV5Y6E
    Manufacturer Website Address
    http://www.hpe.com
    Manufacturer
    Hewlett Packard Enterprise
    Service Type
    Technical
    Service Duration
    5 Year
    Service Name
    Pointnext Tech Care Critical
    Product Supported
    HPE ProLiant DL560 Gen10 wOV
    Service Main Type
    Technical
    Provided Support
    Hardware Support
    Service Location
    On-site

    5YR TC CRIT DL560 GEN10 WOV...

    16 397,00 $