Dell’s base warranty covers repair or replacement for manufacturing defects. With Onsite Service after remote diagnosis, if Dell's technical experts determine that the situation cannot be resolved remotely, a field support technician will come on site, usually within 1-2 business days. It’s support when you need it, where you need it — convenient for you.
Dell recommends ProSupport - If you need more than business hours support, consider upgrading to ProSupport.
*Response times may vary by country and location. Availability and terms of Dell Technologies Services vary by region and by product. Contact a sales representative for details.
Covers repair or replacement for manufacturing defects Onsite support after remote diagnosis Online and phone support - Monday - Friday during local business hours